2013-02-07 - 5645 - Service Request - Couldn't complete delivery in PO #APAC #PurchaseOrders

Summary Description


RE: Couldn't complete delivery in PO# 4500061066

Admin Info



Title
Couldn't complete delivery in PO# 4500061066
Requested by
Poter wong
Created Date
02/07/2013
Approved by
Adithya
Approved Date
02/08/2013
Status
Complete

Detailed Description


While user tries to complete the PO the following error is generated.

PO8.png
User checked SO# 1102936 which has been invoiced, and this PO order qty is 300 pcs Invoice qty is 295 pcs but S/O qty is 294 pcs.

User was asking advise how to close this PO.

Analysis and Recommendations

(Include Screen Shots if required)


Sales Order Quantity was 300, out of which 6 quantity was rejected using Rejection Code ZI. There is a Purchase Order 4500061066 generated against the Sales Order. MIGO was Carried out for 295 qty out of which 294 is consumed for this sales Order, rest 1 quantity is been transfer posted from Special Stock to Normal Stock.
Also Observed that delivery is created for this sales Order.

As a workaround Solution to Close the PO:

1.In SO# 1102936 schedule line change the order qty 294 to 295.

p9.png

2.Save the SO# 1102936 ( It may generate a new required delivery date at schedule line level 2.

p10.png

3.Change the PO# 4500061066 qty to 295, Check the delivery completion indicator check box in PO.
SO Order quantity is 300 in which quantity 6 was activated with rejection reason.

p11.png
4.Save the PO# 4500061066.

5.Go to SO# 1102936 and put back qty to 294.
p12.png
Please check or make sure that the SO did'nt generate any additional requirement by checking it in /AFS/MD04.

p13.png
We can also carry out a correction report /AFS/SDRQ.

Resolutions


We asked user to follow the below steps as a work around solution to close PO# 4500061066.

1. In SO# 1102936 schedule line change the order qty 294 to 295.
2.Save the SO# 1102936 ( It may generate a new required delivery date at schedule line level 2.
3.Change the PO# 4500061066 qty to 295, Check the delivery completion indicator check box in PO.
SO Order quantity is 300 in which quantity 6 was activated with rejection reason.
4.Save the PO# 4500061066.
5.Go to SO# 1102936 and put back qty to 294.

Please check or make sure that the SO did'nt generate any additional requirement by checking it in /AFS/MD04.
We can also carry out a correction report /AFS/SDRQ.

The Information is sent to the Client, they have followed this Workaround Solution.

Release Information


Provide link here to Release Notes